Privacy Policy
How we collect, use, and protect your personal information
Last Updated: May 15, 2024
1. Introduction
Welcome to KK Commercial Cleaning ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out forms on our website
- Request a quote or services
- Subscribe to our newsletter
- Contact us through our contact form, WhatsApp, or email
- Respond to surveys or marketing communications
The personal information we may collect includes:
- Name
- Email address
- Phone number
- Physical address
- Service preferences
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, our servers may automatically log standard data provided by your web browser. This may include:
- Your device's IP address
- Browser type and version
- Pages you visit
- Time and date of your visit
- Time spent on each page
- Referring website addresses
3. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, operate, and maintain our website and services
- Improve, personalize, and expand our website and services
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, including for customer service, updates, and marketing purposes
- Process transactions
- Send you emails
- Find and prevent fraud
- For compliance with legal obligations
4. Sharing Your Information
We may share your information with third parties in the following situations:
- Service Providers: We may share your information with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.
5. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your data.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access the personal information we have about you
- The right to rectify inaccurate personal information
- The right to request the deletion of your personal information
- The right to restrict the processing of your personal information
- The right to data portability
- The right to object to processing
- The right to withdraw consent
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.
7. Cookies Policy
Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser that enables the site to recognize your browser and remember certain information.
We use cookies to:
- Understand and save user preferences for future visits
- Compile aggregate data about site traffic and site interactions
- Improve our website and services
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. Since each browser is different, look at your browser's Help Menu to learn the correct way to modify your cookies.
8. Third-Party Websites
Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.
9. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: info@kkcleaning.com
- By visiting the contact page on our website: Contact Us
- By mail: B-6-08, Sutera Avenue, 88100 Kota Kinabalu, Sabah, Malaysia